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Problems With Mozilla Firefox: Crash Error Details and Signature

July 20, 2009 · Filed Under Internet Technology 

Of all web browsers we’ve used, Mozilla Firefox 3.5 was the most buggy. We said WAS because we’ve already upgraded to 3.5.1 but still, shades of the old Firefox errors can be had with the latest FF version. Mozilla Firefox  3.5.1 and its predecessors have been proven memory-hungry application based on our evaluation (kudos to Windows Task Manager). In case you missed it, you may also head on to our article “Unusual Behavior of Firefox 3.5.1 When Handling Javascripts” and see if you have experienced the same error we encountered just after the update.

A sample Firefox 3.5 error / crash details is shown below as proof to the statement that Firefox has its own weaknesses like any other apps.

Mozilla Firefox 3 Crash Error

Mozilla Firefox and Thunderbird

Problem signature:
Problem Event Name:    APPCRASH
Application Name:    firefox.exe
Application Version:    1.9.1.3462
Application Timestamp:    4a420bac
Fault Module Name:    xul.dll
Fault Module Version:    1.9.1.3462
Fault Module Timestamp:    4a420a47
Exception Code:    c0000005
Exception Offset:    00067e10
OS Version:    6.0.6002.2.2.0.256.1
Locale ID:    13321
Additional Information 1:    fd00
Additional Information 2:    ea6f5fe8924aaa756324d57f87834160
Additional Information 3:    fd00
Additional Information 4:    ea6f5fe8924aaa756324d57f87834160

This sample crash report has been received by our team at least once per day in the last 60 days which caused us too much problem  and prompted us to use Flock and Opera more than we do Firefox starting yesterday. FF still has good functions primarily  due to the extensions we have installed that are truly helpful in web publishing and website analysis.

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Comments

One Comment/Review on “Problems With Mozilla Firefox: Crash Error Details and Signature”

  1. sankar on February 13th, 2010 2:31 am

    i’m using mozilla 3.5.7..wen i open any page thru google or thru any other, i cant use my right click mouse button.. means i cant open any new tab thru my mouse..help me with this problem

    [Reply]

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