We’re back to using Smartbro (Smart Bro to some) after knowing that Digitel DSL and PLDT myDSL are not available in our area. Our original plan was to have two internet connections since our place receives weak signal after asking our new neighbors about Smartbro’s performance.
First off, we just moved in to our new place and our Digitel DSL internet connection had to be reconnected, which would take some time. The only option for us before moving to this place was to have our old Smartbro reconnected to avoid not having an internet connection for weeks in our new “haven”.
When the time to connect the new Smartbro antenna came, one of the technicians tipped us that in June of 2009, Smartbro will upgrade its services to its subscribers. The bandwidth increase is unknown even to them at the time we talked about it. At present, the maximum bandwidth of Smart Bro is 384kbps (something we haven’t experienced before based on testing our internet connection speed for two years of subscribing to Smart Broadband). We suspect the Smartbro upgrade will increase its speed to 512kbps or even higher (1Mbps would be nice) which we hope can be delivered to its millions of subscribers in the Philippines.
The info I received from the technician, who said they will be trained to install and orient existing and new customers about the upgrade, consists of the following:
1) A modem/router will be provide if the customer wishes to upgrade his/her Smartbro plan (old customers). A certain fee (PhP 2,500 I think) will be collected from customers of course. Nothing is free when you deal with Smart Broadband, Inc.
2) The modem/router will be configured as part of their Smartbro upgrade service.
3) The monthly fee will also increase along with the Smartbro upgrade.
That’s pretty much it and then the technician promised to send me an SMS when their training is over and they’re ready to upgrade Smartbro via installation of the modem/router. We’ll keep a close watch on this development since our Digitel DSL reconnection is still pending until now (one month to be exact today).